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ASSISTANCE

You have 30 days to return your articles and get their reimbursment.
Returned products will automatically initiating refund process and you will have to place a new order for the size that you want.

  • Replace items in their original packaging
  • Items must be in original condition and in their box / original case
  • On the delivery bill surrounds the items you want to return, then insert them in the package
    (you can also print a copy of invoice in you customer account)
  • Then send your parcel (with tracking) to the address below :
    MP2L Logistique / SPARCOFASHION – Rue de Taille – Zone des blanchisseries – 38500 Voiron – France

Your refund will be issued within 14 days of receipt of your package, by lending credit card or Paypal. Depending on your bank a period from 2 to 4 working days may be necessary for the operation appears credited to your account.
Warning: if you have a deferred debit card, your bank will register the transaction on your account at month end only.

Free delivery conditions :
-Free shipping in Belgium, France, Italy, Germany and the United Kingdom from 70€ of purchases (excluding islands)

Shipping UK, Belgium, Germany, Italy, Spain, Portugal, Luxembourg: DHL Express
Fixed Cost : 8.90€
After being taken over by the carrier, your parcel will be presented to your address within 2-3 working days.

Delivery France, Switzerland : COLISSIMO
France : 8.90€ – Switzerland : 14.90€
After being taken over by the carrier, your parcel will be presented to your address within 2 working days.

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CALL US

Monday to Friday from 9am to 12:30am and from 2pm to 5:30pm
United Kingdom: +44 2034455543
Belgium : +32 23186032
France : +33 972471989
Germany : +49 63192086001
Europe : +33 972471989